Personnel Management Business Development Facilitation
 MBA  SPHR  MBTI-Qualified  Trainer  Author  Speaker  Coach



406 686 4228 voice/fax   
Windsor House at 119 South 3rd   
PO Box 2325 Livingston MT 59047   
anne@annemilkovich.com  



Management Training

Get Your Point Across!
Effective Business Communication

You told them, and told them, and told them. And they still don't get it! There are reasons why they don't--reasons you can overcome. And you don't have to get a degree in Communications to do it. When you hear how the lines of communication get garbled, and learn some easy tricks to get the static out of the channels, you'll be able to get your point across with crystal clarity.

Management Bytes:
Ten Essential Skills for Technical Managers

Learn the four focus areas and ten essential skills of the technical management job in a format specially designed for technical learning styles. Experience less confusion and conflict in the workplace as you direct and motivate your team toward common goals, communicate clearly and effectively, guide, support, and evaluate their efforts for continuous improvement and recognition. With respect and cooperation you and your team will achieve the results you are responsible for. Skip the MBA--based on the book of the same title, this class will give you all the competence you need to have the confidence to lead.

Managing Technical Professionals:
Leading for results, innovation, and change
Learn to recognize different mental processing preferences that influence how people think, work, and communicate, based on the original work of Myers and Briggs and thousands of subsequent studies. With a special emphasis on the work styles of technical professionals, this class will teach you to adapt your communication techniques and work style to facilitate cooperation. You will then learn to build effective technical teams, foster a communicative environment, manage rapid change in the technical world, and get desired performance results.

Managing Multiple Personalities: Who, Us?
Learn the psychology of human behavior that is the foundation of people management. You will learn the mental processing preferences that influence the way you and others think, act, and interact. With this primary knowledge you will be better able to manage people, prevent conflicts, resolve disputes, and get the work done. Taught by a qualified MBTI® Administrator.

Investigative Interviewing
Learn "Investigative Interviewing" that goes beyond candidate canned answers to uncover the facts of their skills and abilities. Recognize and avoid illegal interviewing practices that expose an organization to discrimination lawsuits. Convert vague questions into fact-based, skill-based, legal-based questions that reveal the information you need. Invest in improved interviewing techniques to prevent hiring errors--it's very easy to hire the wrong person; it's very hard to fire them.

Stand and Deliver: Presentation Skills
Learn how to create business presentations and present them effectively using Microsoft PowerPoint. Attendees learn the mechanics of PowerPoint and the best application of advanced features. They also learn stand-up presentation skills through an intense practice-and-critique process.

How to influence those difficult people who aren't like you!
Learn how to speak to the subconscious and let the subconscious persuade the ego in your direction. Speech patterns as well as body language and behavior styles reveal mental processing preferences, attitudes, and social interfaces. By appealing to people's subconscious preferences you can persuade and influence without resorting to strong-arm tactics. Taught by a qualified MBTI® Administrator.

Call 406-686-4228 or email Anne Milkovich for more information on these and many more topics...

Walkie-talkie management ...
Goal Tending in the pro leagues ...
Motivating the workforce ...
Managing management time ...
Carrot-and-Stick Management ...
Performance Evaluation Pitfalls ...

 

 Buy the book!          Buy the Book!

Management Bytes:
Ten Essential Skills for Technical Managers

The essentials of the management job that no one told you how to do. Get the low-down from time management to interviewing to effective meetings and down-right impressive presentations. It's a job—you can learn it!

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